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Given the current circumstances with the Coronavirus pandemic, our contact details have changed.

Flexible Transport

What do we do?

We provide the FlexiLink service which is a demand responsive transport solution providing an alternative means of travel for Cheshire East residents who are either disabled, aged 80 or over, or who live beyond the reach of any other public transport. The service is delivered using our fleet of modern fully accessible minibuses which meet the latest emission standards.

How to book

Call 0300 123 5110 to book a journey (local call charges apply, calls from mobiles may cost more). The booking line is open 9.30am - 12.30pm Monday to Friday.

All journeys must be pre-booked so that routes can be planned efficiently. Customers registered to use FlexiLink may make a request for a booking by calling us between 24 hours and one month in advance of when they wish to travel. The more notice customers are able to provide, the more efficiently we will be able to plan each journey and route.

As with public transport, you should expect to travel with other passengers who may be going to different destinations. As a result of this, journeys will often take longer than expected and you should allow for this when making a booking request.

The FlexiLink service is open for new customers. If you wish to start using the service, please call the booking line to register your details.



Bringing people and places together

How do we do it?

Once we have recieved your registration to use FlexiLink, you can call the booking line mentioned above and we will add your details to our journey schedule - this allows us to plan routes effectively and make the best use of the transport.

TSS will try to accommodate your request but it may not be possible to do so. If vehicles are fully booked at the time you have requested we will discuss an alternative booking time with you.