Transport Service Solutions was busier than usual in July, following the shock announcement that GHA Coaches, the Council's biggest bus service provider, had ceased trading.
Staff were in the office from 7am, many having picked up rumours from social media, and set about contacting parents and schools immediately to put new travel arrangements in place before the school day began. Emergency negotiations with a number of operators then began in earnest, and replacement bus services were organised in accordance with our robust service contingency plan, with web updates appearing as soon as announcements were made.