ABOUT US

We provide Transport Service Solutions

Commissioned in January 2015 by Cheshire East Council to plan, procure and manage passenger transport, TSS provides high quality services and tailored solutions to its customers.

The company’s greater flexibility and innovative, business-like approach has unlocked the ability to procure and deliver services more efficiently, working with over 450 contractors. As a Teckal exempt company, TSS has greater freedom to work more commercially; it offers services at a relatively low set-up cost and can create subsidiaries quickly to share resources and expertise, offering greater customer benefits and value for money.

Transport Service Solutions Financial Statements

2018-19

• Draft Summary Financial Statements 2018-19 (PDF, 223KB)

K Melling - Managing Director

Registered in England and Wales with Company number 8859997

Registered Office: Cledford Lane, Middlewich, CW10 0JR

Quality Policy 2019

• Transport Service Solutions Quality Policy (PDF, 408KB)

Safeguarding Policy 2020

• Safeguarding Policy (PDF, 124KB)

Glen Bubb – General Manager

Glen has in excess of 30 years’ experience working in passenger transport both in the commercial and local authority sectors where he has been responsible for the management of transport for schools, colleges, business users and local bus services. Having held a senior manager role for a number of local authorities, Glen has been responsible for network and policy development, contract negotiations and the review of transport provision for passengers accessing mainstream or specialist transport and local bus service delivery. Glen led the establishment of Transport Service Solutions Ltd and continues to develop the company’s commercial activities.

Glen works on high level development of passenger transport provision for business and education clients to provide end to end solutions which enable them to concentrate on their core business. With extensive knowledge of passenger transport services, he advises developers on transport impact assessments encompassing implementation plans which encourage the level of modal share required for longer term viability. Glen chairs the company’s Business Development Group which is continually reviewing new areas in which TSS can support its current and potential clients

Trevor Robinson – Contracts and Performance Manager

Trevor has over 25 years’ experience working in a transport services environment. His local authority background includes managing operational, planning and procurement teams, enabling Trevor to bring extensive knowledge to his role in Transport Service Solutions. Trevor leads on contracts and performance management for the company, which includes identifying appropriate compliant processes for contract procurement. Trevor also works with customers to establish and report on meaningful sets of Key Performance Indicators for contracts. As the company’s Quality Representative Trevor ensures that the Quality Management System is adhered to ensuring Transport Service Solutions continues to provide quality services in line with their ISO9001 accreditation.

Sarah Tunstall – Business and Projects Manager

Sarah has worked in transport services for 25 years and as a member of the company’s senior management team, leads on commercial engagement and development for Transport Service Solutions. With extensive experience in transport eligibility, service improvement and partnership working, Sarah develops policy and projects for the company, including contractual duties for the local authority as well as business development within the private, public and community sectors. Sarah’s team also manages all aspects of customer service, communications and marketing, and accessibility services for Transport Service Solutions.

Clair Kiffin – Passenger Transport Manager

Clair has worked in the transport sector for 15 years. Starting initially as a clerical assistant she has been able to gain invaluable experience in the day to day operations of home to school transport and is now part of the senior management team. Clair now manages a team who plan and co-ordinate assisted home to school transport for students who attend mainstream and special schools. Also, Clair’s team manage the internal fleet vehicles which provide transport on behalf of Cheshire East Council to specialist schools and also for its commercial operations.